Healthcare Assistance Course – WALC

Building Skills for Quality Care, Compassion, and Professional Support in Healthcare

The Healthcare Assistance Course at WALC is designed to equip learners with the essential knowledge, practical skills, and professional values required to work effectively in healthcare and support care environments. This programme prepares students to provide high-quality patient care, assist healthcare professionals, and contribute to the wellbeing, dignity, and safety of individuals in hospitals, clinics, care homes, and community health settings.

Through a combination of theoretical learning and practical training, students develop the confidence and competence needed to support patients with daily care needs while maintaining professional standards and ethical practice in healthcare environments.

  • Understand the structure and principles of the healthcare system.
  • Develop essential patient care and support skills in clinical and non-clinical settings.
  • Learn effective communication skills for working with patients, families, and healthcare teams.
  • Apply health, safety, hygiene, and infection control procedures in care environments.
  • Assist with basic patient needs such as mobility, hygiene, nutrition, and comfort.
  • Understand safeguarding principles and promote patient dignity and wellbeing.
  • Develop observation and reporting skills for patient care monitoring.
  • Gain knowledge of medical terminology and healthcare documentation.
  • Work effectively as part of a multidisciplinary healthcare team.
  • Build professionalism, empathy, and ethical responsibility in care practice.
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  • Module 1: Introduction to Healthcare Services

    • Overview of the healthcare system
    • Roles and responsibilities in healthcare
    • Types of healthcare settings
    • Professional standards in care work

    Module 2: Patient Care Fundamentals

    • Basic patient support skills
    • Personal hygiene assistance
    • Mobility and positioning support
    • Comfort and daily living assistance

    Module 3: Health, Safety & Infection Control

    • Workplace safety procedures
    • Infection prevention and control
    • Hygiene standards in care environments
    • Handling of equipment and waste disposal

    Module 4: Communication in Healthcare

    • Effective communication techniques
    • Active listening and empathy
    • Communication with patients and families
    • Reporting and record keeping

    Module 5: Nutrition and Personal Care

    • Basic nutrition principles
    • Assisting with meals and hydration
    • Dietary requirements and restrictions
    • Supporting patient wellbeing through nutrition

    Module 6: Safeguarding and Protection

    • Safeguarding vulnerable individuals
    • Recognising abuse and neglect
    • Reporting procedures and responsibilities
    • Ethical and legal considerations

    Module 7: Medical Terminology & Documentation

    • Introduction to medical terms
    • Understanding patient records
    • Documentation standards
    • Confidentiality and data protection

    Module 8: Working in Healthcare Teams

    • Roles within healthcare teams
    • Collaboration and teamwork
    • Professional behaviour in the workplace
    • Conflict resolution and communication

    Module 9: Emergency Awareness & First Aid

    • Basic first aid principles
    • Responding to emergencies
    • CPR awareness (theoretical)
    • Handling critical situations

    Module 10: Elderly and Special Care Support

    • Supporting elderly patients
    • Disability care awareness
    • Chronic illness support
    • Emotional and psychological care
  • Classroom-Based, Online, and Blended Learning Options
  • Practical Demonstrations and Simulated Care Environments
  • Case Studies and Real-Life Healthcare Scenarios
  • Group Activities and Interactive Workshops
  • Continuous Assessment and Tutor Feedback
  • Workplace Observation and Practical Application
  • Healthcare Assistant
  • Care Support Worker
  • Nursing Assistant
  • Hospital Support Staff
  • Residential Care Worker
  • Home Care Assistant
  • Elderly Care Support Worker
  • Rehabilitation Support Worker
  • Community Care Assistant
  • Clinical Support Worker

Upon successful completion of the course and assessment requirements, participants will receive a:

Certificate in Healthcare Assistance

issued by WALC de Portugal – Centro de Formação Certificado.

1. Do I need experience to join this course?
No prior experience is required. The course is designed for beginners as well as those already working in care.

2. Is this course practical or theoretical?
It includes both theoretical learning and practical skill development through case studies and simulations.

3. Can this course help me get a job in healthcare?
Yes, it provides essential skills and knowledge required for entry-level healthcare and care support roles.

4. Is healthcare experience required before enrolling?
No, but an interest in caring for people and working in healthcare is recommended.

5. Will I learn about patient safety and infection control?
Yes, these are key parts of the course and are covered in detail.

📢 Enroll Now!

Start your journey in the healthcare sector and make a meaningful difference in people’s lives with WALC.

📞 Phone: +351 920 125 782 / +351 920 306 092
✉️ Email: info@walc.pt
🌐 Website: walc.pt